A successful teleconference relies on exceptional audio quality.
Knowing what kind of audio you are getting should be a key part of your research when considering a conference provider.
There are two main types of teleconferencing platforms:
General-purpose media server:
- Service providers load a teleconferencing software program onto a standard media server.
- It is a cheap and quick setup for the provider, so they often offer their services cheaply.
- The teleconferencing calls are routed over the internet (VoIP).
- The output of audio quality is highly variable and there is often significant delay in the conversation as the physical distance between guests increases.
Dedicated purpose-built conferencing platform:
- Ozlink uses a purpose-built teleconferencing platform - the same one used by leading conferencing service providers around the world.
- Service providers invest large amounts into their conferencing platform to ensure quality services.
- The purpose-built platform ensures calls are routed via a digital telephone system (not the internet).
- The output of the audio quality is high.
The table below demonstrates the difference in audio quality you can expect from Ozlink’s purpose-built teleconferencing platform (Contex Summit) and a media server.
Quality of speech score - effort required to 'understand’ the meaning of sentences:
5 (excellent): complete relaxation possible; no effort required
4 (good): attention necessary; no appreciable effort required
3 (fair): moderate effort required
2 (poor): considerable efforts required
1 (bad): no meaning understood with any feasible effort